Refund & Returns Policy

Returns & Exchanges

All Limitless Together posters are made to order meaning each item is produced specifically for you at the time of purchase. For this reason, we are unable to accept returns or offer refunds unless your item arrives damaged or defective.

Please note: minor color variations between your screen and the final printed piece are a normal part of the printing process and are not considered a defect. If you notice a genuine printing error such as smudging, misalignment, or an incorrect image this is covered under our damaged or defective items policy below.

Eligibility

To be eligible for a return or refund, requests must be submitted within 14 days of receiving your order. Proof of purchase is required.

Damaged or Defective Items

If your order arrives damaged or defective, please follow the steps below:

  1. Contact us at support@limitlesstogetheronline.com within 14 days of delivery
  2. Please hold on to the item and its packaging until your claim is resolved, in case we need you to send additional photos or details
  3. Include photographic or video evidence clearly showing the damage without this, we are unable to process your request
  4. We may follow up to request additional images if needed

Please note that refunds are only applicable to the specific items for which damage has been documented. Any undamaged items included in the same order will not be eligible for a refund.

Once your request is approved, a refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process and post the amount.

Order Cancellations

If you need to cancel your order, please contact us at support@limitlesstogetheronline.com within 24 hours of purchase. As our products are processed quickly, we cannot guarantee cancellation once an order has entered production. Our customer support team will advise on whether cancellation is possible on a case-by-case basis.

Your Rights

Nothing in this policy limits or affects your statutory consumer rights under the law of your country including your right to a refund or replacement if an item is faulty or not as described.